No. 13, Jincheng road, Tiehu village, Chengyang town, Fuan city, Fujian, China
FAQ Category
FAQ
Q Are you trading company or manufacturer?
A We are factory, export the goods to you directly.
Q Can I visit your factory?
A
We will be delighted to welcome you to our factory for you to know how we work. Contact us and we will do our best to facilitate your stay.
Q What's the MOQ?
A MOQ: 1 unit.
Q How long is your delivery time?
A 20-40 days against deposit.
Q What's your payment term?
A
TT: 30% deposit and 70% balance before shipment.
LC: 100% irrevocable LC at sight.
Q What's your warranty period?
A
The goods are under warranty for a period 12 months or 1000 hours
whichever comes first from the date of delivery to the end user
(except the damageable spares of genset caused by incorrect man- made operation).
Q How do I get replacement parts for my generator?
A
It's as easy as calling your personal advisor. He will take care of everything related to your machine, supply, and delivery of replacement parts and consumables, maintenance, technical assistance, operation, etc.
Q How to request an offer?
A You can call our sales department (+86 593 6576918) or through e-mail at sales@bycpower.com.
